POS

FAQ (Frequently Asked Questions)

PROMAN settings 

How to create:

Waiter

• a waiter?
• a user’s account? (for the waiter)

Customer

• a customer?
• an employee for a customer?
• a customer employee login?

Table

• create a table?
• choose table colors?
• change the colors of several tables at once?
• create a table map?
• add a photo to the map of tables?
• create multiple table maps?

Article

• create an article?
• add types to article?
• create product categories?
• add a category to an article?

Fiscal block:

• join the fiscal block?

VAT:

• add VAT?
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POS settings (How to):

Connection:

• connect to the system?
• connect to the kitchen?

Order:

• create an order?
• apply a discount to an order?
• split an order? (dishes will be served in a certain order)
• make multiple orders for one table?
• create an order with a QR code?

Changing:

• combine orders?
• combine tables?
• change the number of guests?
• change the table waiter?
• change the table client?
• pay for multiple orders separately?

Reservations:

• create a table reservation?

Money (How to):

• print a non-fiscal bill?
• make a deposit at the cash register?
• make a cash withdrawal?
• make a refund from the cashier?
• make an advance deposit at the checkout?
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Reports (POS: How to print):

• a X report?
• a Z report?
• a summary fiscal report by date?
• a summary fiscal report by ID?
• a managers' report?

POS Waiter Options (How to):

• change POS language?
• choose different Prochef styles?

How to turn on:

• auto sign-out?
• automatic sign-out after order confirmation?
• hide the guests input window?
• do checking the goods in the warehouse?
• time restrictions?
• product photo display in the menu?
• order separation?
• show the table layout?
• the "Next meal" button?
• hide error messages?
• hide info messages?
• hide the drawer button?
• hide the Dishes divider button?

Something is not working

• Why doesn't Prochef show previously created table reservations?